Privacy Policy

At Monopoly Casino (hereinafter referred to as "Monopoly" or "we"), we value your trust and are committed to protecting your personal data, ensuring it remains confidential and secure at all times.

Why do we need your data? We collect your information to provide you with the best possible gaming experience. This includes creating an account for you, facilitating deposits, handling withdrawals, sending promotional offers, and enabling technical support if needed.

What kind of data do we collect?

1. Account Information: We may request name, address, email, phone number (if applicable), username and password to create your gaming account.
2. Transaction History: For deposit/withdrawal purposes, including payment method details (e.g., card numbers).
3. Gameplay Data: Analytical data related to game choices, wagering amounts, losses and wins, among others.

How do we use this information?

• To process your account opening and betting transactions.
• To personalize offers based on gaming history and preferences.
• For marketing purposes (promotions, bonuses) but only if you opt-in for communications from us or select an option to receive our welcome offer when registering an account.
• To provide better service quality by improving our website and services according to your usage patterns.

How do we keep it safe?

• Monopoly Casino operates under the strict regulations of UKGC, ensuring the highest standards in data protection and player safety are upheld at all times.
• Your sensitive financial information is stored using encryption (HTTPS protocol).
• Access to sensitive areas is restricted based on a need-to-know basis.

Who else might access your information? Only authorized personnel with legitimate business purposes, such as account management, support or regulatory requirements. They operate under strict non-disclosure agreements to protect customer data confidentiality.

Your rights

1. Data Rectification: Should you wish to correct any inaccuracies in the provided data.
2. Deletion of Account Information: Once your gaming activities cease and/or upon request by email, we'll proceed with removal of stored personal data, minus compliance obligations like financial history retention for a limited period.
3. Objection or Withdrawal: Informed decision to refuse consent for any processing purpose previously agreed on can be made via opt-out preferences in player settings or through direct communication.

Withdrawal and Data Erasure. To withdraw your account details completely, you will need to provide proof of identity (ID/ passport) to ensure verification is up-to-date before erasing the data. Compliance with financial regulations necessitates retention for some time after initial deletion.